This policy applies to all processing of personal data carried out by MGF Crystal SA and aims to inform the user about the way in which MGF Crystal SA
processes personal data (including details on the type of personal data collected and the purpose of the processing) and on the user’s rights in relation to their personal data.
How can I get in touch?
The head office is located at Rue Chaucrau 5, 1003 Lausanne, Switzerland
The contact telephone number is: 076 326 69 84
The user may establish direct and effective communication with MGF Crystal SA in writing by sending a communication to the address indicated or by sending an email to the address: firstname.lastname@example.org. In addition, the details of the person responsible for processing your personal data are given below:
Name: MGF Crystal SA
Identity of the controller: MGF Crystal SA
Address: Rue Chaucrau 5, 1003 Lausanne, Switzerland
Identification of processing: how do we collect personal data?
In accordance with current regulations on the protection of personal data, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter, the “GDPR”),
MGF Crystal SA collects personal data in its possession when the user:
(i). Fills in the forms on www.crystal-lausanne.ch (“Site”);
(ii). Subscribes to the newsletter;
(iii). Responds to a survey or fills in an online form;
(iv). Fills in a printed form;
(v). Sends an e-mail or makes a phone call, which are then loaded into the corresponding forms;
Personal data collected: What personal data do we collect?
MGF Crystal SA collects information when you visit their web page, mainly by completing their registration forms.
The following data is collected: full name, e-mail, telephone number and address.
As a general rule, where personal data is required to use a service or access certain content, its provision will not be compulsory, except in cases where it is specifically indicated that this data is required for the provision of the service. In this case, the user may freely choose not to register and/or not to contract the services.
The user declares and guarantees that all data provided by him/her is true and accurate and undertakes to keep it up to date. Changes may be communicated to the Data Protection Officer or to the address indicated in paragraph 2 above.
Similarly, the user acknowledges that the data required by MGF Crystal SA is necessary, adequate and not excessive to achieve the purposes expressed in paragraph 5 above, which would be impossible to achieve if this data was not provided.
Any false or inaccurate declaration resulting from the information and data provided, as well as any damage that this information may cause, will be the responsibility of the user.
Purpose: What is the purpose of the personal data we collect?
The personal data requested from the user will be used for the following purposes:
In the event of a contract for services offered on the site, to create and maintain the commercial relationship and to carry out the activities and provide the services of MGF Crystal SA (including, without limitation, the management, administration, provision and improvement of services).
To send newsletters, as well as commercial communications, promotions and/or advertising from MGF Crystal SA, either occasionally or periodically. Consequently, the email address that the user provides when completing the form on the website may be used to send information and updates on the request for services, as well as news about MGF Crystal SA (either occasionally or periodically), updates, information about products or related services, among others. This processing is based on our legitimate interest in promoting our products and services.
Conduct a survey or organise a competition.
To personalise the user experience, increasing our ability to meet their needs.
To improve the MGF Crystal SA website and service offering, based on MGF Crystal SA’s legitimate interest in constantly improving its products and services.
To process transactions and comply with legal obligations to which MGF Crystal SA is subject, such as tax obligations. The data subject to processing will not be used for purposes other than those mentioned above and which motivated their collection. Notwithstanding the above, it is specified that the data recorded may be used, in addition to the purposes for which they were expressly collected, for statistical purposes, incident management or market research. However, in the event of personal data being processed for purposes other than those initially specified when the data was collected, a compatibility analysis will be carried out by MGF Crystal SA in accordance with the applicable regulations. Processing will only be authorised if the initial purpose is compatible with the new purpose or authorised in accordance with an independent legal basis. In these cases, the user will be informed of the changes in purpose or the legal justification for processing their data. Users are reminded that they may oppose the sending of commercial communications (unsubscribe) and no longer receive e-mails from MGF Crystal SA by informing MGF Crystal SA in a reliable manner, who will proceed with the interruption as soon as possible after receiving such a communication. To this end, they can send an e-mail to the address indicated in section 2, a letter by post to the address indicated in section 2 above, or directly follow the unsubscribe instructions detailed at the end of each MGF Crystal SA e-mail.
How do we use your information?
We will use the information we collect about you for the following purposes:
If we want to use your information for other purposes, we will ask for your consent and will only use your information where you have given your consent and only for the purpose(s) for which you have given your consent, unless we are required to do otherwise by law.
By providing personal data to MGF Crystal SA, the user declares that he/she fully and unreservedly accepts their processing by MGF Crystal SA. The user hereby grants his/her free, express and informed consent to MGF Crystal SA to use the data collected for the purposes indicated in section 5 above, as well as its incorporation into an MGF Crystal SA database.
Expiry: How long do we keep it?
Confidentiality / Assignment / International transfer: Do we disclose data to third parties?
MGF Crystal SA will keep the personal data collected private and confidential and will not use it for purposes other than those set out in section 5 above. MGF Crystal SA requires the signing of confidentiality and personal data processing agreements by its employees and third parties who provide services that access the contents of the databases (or include such obligations in the service agreements that it signs with such service providers as indicated in the following paragraph).
The user’s personal data collected by MGF Crystal SA will not be transferred, sold, exchanged, transmitted and/or communicated to third parties outside of MGF Crystal SA without the user’s consent, unless legally obliged to do so and/or for the purpose of providing services to the user. This does not include certain employees and service providers who enable MGF Crystal SA to maintain the website in operation, to comply with the purposes established in section 5 above and/or to provide services to the user, who have assumed the obligation to maintain the confidentiality of the data provided and undertake to comply with the applicable regulations regarding the protection of personal data, at the time of hiring. The contracts with the service providers stipulate the objective, scope, content, duration, nature and purpose of the data processing, the type of personal data, the categories of data owners and the obligations and responsibilities of MGF Crystal SA and the contracted third parties.
In particular: MGF Crystal SA may share the personal information provided with the controlling companies, subsidiaries, affiliated companies and/or intermediaries linked to MGF Crystal SA.
MGF Crystal SA may share certain personal information provided by the user internally within MGF Crystal SA, with certain departments, such as administration, marketing or IT.
Security: How do we ensure data security?
MGF Crystal SA declares its intention to adopt the technical and organisational measures necessary to guarantee the security, integrity and confidentiality of data in accordance with the provisions of the RGPD in order to prevent their alteration, loss, consultation or unauthorised processing.
MGF Crystal SA does not guarantee absolute privacy in the use of the site, as it cannot be excluded that unauthorised third parties may become aware of it. The user acknowledges that the existing technical means of security are not impenetrable and that even by adopting all reasonable security precautions, it is possible to suffer manipulation, destruction and/or loss of information. In the event of the detection of a security incident involving a significant risk for the owner of the data, this event will be communicated without delay to the competent supervisory authority, together with the corrective and palliative measures implemented and/or to be implemented.
MGF Crystal SA is not responsible for the loss or deletion of data by users. Similarly, MGF Crystal SA accepts no responsibility for any damage caused by computer viruses.
Finally, the user must also take measures to protect their information. MGF Crystal SA insists that you take every precaution to protect your personal information when you are on the Internet. At the very least, you are advised to change your password periodically, using a combination of letters and numbers, and to ensure that you use a secure browser.
Data owner’s rights and procedures for exercising them: What rights do I have as a data owner?
The user who owns the data may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality and deletion regarding his/her personal data, in accordance with the provisions of articles 15 et seq. of the RGPD, as applicable. The exercise of these rights may be carried out by the user him/herself by email to email@example.com, or by written communication to the Data Protection Officer at the following address firstname.lastname@example.org, or by any of the means provided for by the applicable regulations mentioned above. MGF Crystal SA may request the data necessary to validate the identification of the owner of the data.
The deletion of certain data will not be carried out when it could cause damage to the rights or legitimate interests of third parties, or when there is a legal obligation to retain the data.
Appointment of a data protection officer
Training: Do we train ourselves?
MGF Crystal SA staff whose duties relate to the processing of personal data are trained in order to guarantee better protection of personal data and the rights of their holders.
Links to third parties: Does our site contain links to other sites?
The site may contain links to third party sites, with or without advertising content, whose confidentiality policies are foreign to MGF Crystal SA. The linked sites are not connected to MGF Crystal SA and their existence in no way implies that there is any suggestion, invitation or recommendation to visit the destination sites or any link or association between MGF Crystal SA and these sites. MGF Crystal SA is not responsible or liable for the content, use and activities of these linked sites, nor for any damage, whether actual or potential, material or moral, direct or indirect, suffered by users and derived from the information contained in these sites or from the relationship that users may establish with third parties whose services have been published on the site. Nevertheless, any comments on these linked sites will be useful for MGF Crystal SA in order to improve the services and/or guarantee the integrity of the site. MGF Crystal SA undertakes to do everything possible to prevent the existence on its site of links to sites with illegal content.
Cookies are information files that the site or the provider of certain site services transfers to the hard disk of the user’s computer via the browser program. Cookies themselves cannot personally identify the user (although they may contain the user’s IP address), but they do enable the site to recognize the user’s browser and to capture and store certain data (the user’s operating system, the domain name of the website from which the site was linked, among others). MGF Crystal SA reserves the right to contract the services of third parties to analyze and understand site users, who may not use the information collected for any purpose other than to improve the services of W-H Plus Fournitures et Meubles Sàrl.
Changes: Is this the most recent version?